Affinity Advantage

Providing the best in choice, value and service to members of more than 70 professional associations.

Affinity Advantage Customer Service Guarantee

  • 95% of all calls answered within 30 seconds
  • 90% of all calls resolved in initial call
  • Applications processed within two business days
  • Your service team's performance is continuously monitored and scored to ensure the highest level of service and support

Features:

HR Assist
Assistance in day-to-day administrative tasks and paperwork, problem solving and contract interpretation.

Employee Claims Assistance
Experienced in-house Claims Specialists work with specifically dedicated service representatives at the leading providers to answer questions and help resolve claims issues.

Employee Benefit Brochures highlight your company’s specific group benefits information, making great tools for recruitment and retention.

Employee Benefit Statements highlight the value of benefits invested in each of your employees, making a great employee retention tool.

Convenient, 24/7 web-based benefits communication and enrollment

Health Promotion and Employee Advocacy:
Assistance in managing healthcare issues with tools such as Health Advocate, wellness information from insurance carriers and the Health & Wellness USI newsletter.

The Lowest Rates Available
Affinity Advantage offers the best rates available, including group rates for sole business owners, plus no additional administrative fees.

Choice and Flexibility
We work with a wide range of local carriers to offer a broad spectrum of health insurance plans from which to choose – from traditional medical coverage to HMOs, PPOs, EPOs, POS, and tax-saving Health Savings Accounts (HSAs).

Strength and Stability You Can Depend On
Our established relationships with a wide range of respected insurance carriers make us uniquely qualified to work for you. We work with only the most highly rated insurers in the affinity marketplace – including Blue Cross and Aetna—which assures you and your employees of long-term plan stability.